Leadership clarity for organizations that feel busy, but stuck.

OnDemand Leaders works with organizations and senior leaders who want to slow down, think clearly, and define what success actually means before taking action.

Psychology informed Evidence led Built for leaders
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Why change breaks down

Most change fails because it ignores behaviour under pressure

Strategy can be sound and execution can still collapse when stress rises, teams are remote, and priorities shift weekly. The common failure is not effort. It is the absence of shared clarity and a process that holds in real conditions.

What we see

  • Decisions accelerate, but teams stop moving in the same direction.
  • Urgency becomes the operating system and priorities change midstream.
  • Remote work reduces signal and increases assumptions, especially across functions.
  • Technology adoption outpaces change readiness and creates friction instead of leverage.

Why it matters

In complex environments, people do not fail because they lack motivation. They fail because the system is unclear, the constraints are hidden, and accountability is not aligned with a real definition of success. Our work restores clarity, decision quality, and alignment so change becomes deliberate and sustainable.

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Our Process

Clarity before action

Many organizations are moving quickly, but not moving in the same direction. Our process brings structure to uncertainty so leaders can define success, align decisions, and proceed with intent.

HEAR

Clarify what is happening

We surface what feels unclear, identify recurring friction, and separate symptoms from root issues so we are solving the right problem.

EVIDENCE

Ground insight in reality

We examine behaviour, decision patterns, and system constraints using structured inquiry and validated tools, not assumptions.

LEARN

Define success with precision

We interpret findings, challenge mental models, and establish a shared definition of success that teams can align to.

PROCEED

Act intentionally and refine

We support deliberate action, reflection, and adjustment so progress holds under pressure and change remains sustainable.

Outcome: A clear definition of success, aligned leadership behaviour, and a decision making approach that creates progress you can measure.

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In practice

What clarity looks like inside the week

This work shows up in the moments where execution usually breaks: prioritization meetings, handoffs across functions, decisions made under time pressure, and the “we are busy but not sure we are moving” feeling. We bring structure that leaders can use immediately, not a deck that lives in a folder.

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Your Catalysts For Change

The people behind the work

OnDemand Leaders is built on a two-discipline partnership: execution under pressure and behavioural science depth. The work stays practical, evidence-led, and built for modern operating conditions.

Chris Schafer

Chris Schafer

Founder & Managing Director

Global go-to-market leadership across public and private organizations, with experience spanning Canada, the United States, Asia, and Australia. Focused on decision structure, execution discipline, and clarity when priorities shift quickly.

Notable outcomes

  • Forged multiple channel partnerships across Asia, New Zealand, and Australia
  • Orchestrated the launch of three new APAC offices
  • Pioneered new verticals including Advertising, Media, and Publishing
  • Built go-to-market teams and partner ecosystems through rapid organizational change
Elisha Schafer

Elisha Schafer

Co-founder · Professor · Behavioural science depth

Adjunct Clinical Professor at McMaster University and owner of Lotus Counselling. Brings behavioural and clinical leadership to help leaders understand the human factors that determine whether change holds or erodes.

Notable outcomes

  • Built and scaled Lotus Counselling into a prominent psychotherapy clinic with a team of 12
  • Led outpatient psychiatry operations across multiple intensive programs at St. Joseph’s Healthcare Hamilton
  • Reduced wait times and improved access through operational redesign and clinical program optimization
  • Applies Lean Six Sigma discipline to improve workflow, access, and system reliability

How 1:1 coaching works

Sessions start with a short diagnostic: what is happening, what is changing, and what is currently driving rework or misalignment. The focus is not motivation. It is strategic clarity that holds up under pressure.

If you are navigating a high-change period, the work centres on decision quality, priority clarity, and execution that teams can actually maintain. You leave with a defined outcome, a near-term plan, and a clear view of what must shift to make progress measurable.

What you can expect with Chris

  • A clear definition of success that the team can align to
  • Constraints surfaced early (capacity, incentives, decision rights, and noise)
  • Priority clarity that reduces rework and context switching
  • An execution plan that fits the operating reality, not the ideal state
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Working with Chris

What is usually happening when leaders like you reach out

This is direct, hands-on support for senior leaders and executive teams who need decisions to hold under pressure. The work is structured, evidence-led, and oriented around what you can execute in the operating environment you actually have.

It is not motivational coaching, personality-based advice, or generic consulting. It is disciplined clarity work: priorities, decision rights, accountability, and a plan that reduces noise and rework.

When leaders typically engage

  • Priorities keep shifting and execution is fragmenting across teams
  • Decisions are slow, reversible, or constantly revisited
  • Accountability is unclear (owners, handoffs, decision rights)
  • A change program needs structure without adding bureaucracy
  • High-pressure periods where alignment must happen quickly

Most engagements begin with a short diagnostic conversation to clarify the situation, confirm fit, and define what “success” should mean. If it is a fit, we move into a focused working cadence with clear outcomes and next actions.

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