Executive Coach

Susan Giroux

Profile

A beacon of academia, Susan has illuminated the halls of McMaster University since 2004. As a dedicated faculty member, she has nurtured minds, conducted pioneering research, and overseen a generation of students' transformative journeys. Her steadfast commitment extends beyond the lecture hall, encompassing a profound understanding of the challenges students and faculty face in the labyrinth of higher education.

Guiding students through the trials of university life, Susan fosters resilience and equips them to surmount hurdles such as writer's block, self-esteem concerns, and imposter syndrome. Her expertise extends to faculty, for whom she orchestrates a symphony of training and mentorship. Drawing on her extensive experience, Susan prepares them to navigate the intricacies of competitive academic landscapes. She tackles issues ranging from organizational culture to bureaucratic complexities, transforming them into confident leaders proficient in managing multifaceted personalities, dynamic environments, and diverse communication demands.

Transitioning into senior administration, Susan champions transformation. She co-founded City Lab, a pioneering hub unifying Hamilton's educational institutions and City Hall to address the city's vital priorities. An architect of change, she spearheads equity, diversity, and inclusion initiatives while harmonizing institutional objectives. A prolific author and researcher, Susan's contributions span five books and numerous articles, elevating her to international acclaim.

Contact Susan at susangiroux@ondemandleaders.com and embark on a journey of transformative leadership.

Current Engagements

  • Full Professor, Department of English & Cultural Studies – McMaster University

  • Registered Psychotherapist (Qualifying) – Lotus Counselling Services 

  • Executive Coach – OnDemand Leaders

Notable Achievements

  • Held successive five-year appointments in senior administration at Canada's foremost research-intensive university.

  • Pioneered faculty professional development programs, spanning budgeting adaptation to conflict resolution.

  • Co-founded City Lab, uniting Hamilton's educational institutions and City Hall for impactful social innovation.

  • Led university-wide equity, diversity, and inclusion initiatives, fostering an environment of inclusivity.

  • Guided the academic journey of thousands of students while spearheading mental health initiatives.

  • Distinguished researcher and author, lauded internationally for five books and numerous publications.

Work Style

Susan is an intellectual driven by opportunities to learn and acquire knowledge. She is very receptive to new ideas, methods that fall outside of established patterns. She is harmonious - driven by balance in their surroundings.

Areas of Expertise

  • Leadership Development

  • Institutional Alignment, Equity, Diversity and Inclusion, Conflict Negotiation

  • Community Engagement

  • International Partnerships

Leadership Experience

Susan's impactful leadership transcends academia's confines. An adept change navigator, she instigates transformation across large and diverse organizations. Her creative intellect matches her strategic acumen, fostering personal credibility and fruitful relationships. Susan forges alliances through influence, collaboration, and a visionary outlook. Her emotional intelligence empowers her to build robust teams, and her unwavering integrity guides her advocacy.

Susan is an effective communicator who balances tradition and calculated risks to drive significant progress. Her emotional intelligence fuels relationships, while her confident and motivating demeanour paves the way for informed dialogue. By engaging stakeholders, Susan unites bottom-up initiatives with central strategies, championing an all-encompassing vision of success.

Embark on a transformative journey under Susan's guidance, where leadership flourishes and change becomes an opportunity.

Contact Susan and embark on a journey of transformative leadership.